If I want the Properties pallet on the left screen I just use Command + Tab to go into Finder or any other app and the pen remaps to both screens and I can click on the properties pallet and drag it back onto the right screen or use keyboard controls to tab through the input fields. But having it automatically switch to mapping to my right monitor whenever I'm in Autocad is great. The (X,Y) wobbles too much to use it effectively in Autocad mapped to two 27" 4K displays at active resolution for both. It Love being able to set it up to map to a single monitor when I'm using Autocad but then two monitors in Finder and other graphic design apps. so in desperation I plugged the Wacom in and it worked in "mouse mode" but then to my surprise it actually worked as a stylus (probably after I updated the driver to the most recent that supports Ventura) and it was all good again. So I bought a cheap XP-Pen, I almost never use pen tilt these days… and have a couple of those but I recently had an issue where I left my stylus behind in another city and had no mouse so couldn't log into my Mac. I only recently discovered there was a driver to use my old Intuos Pro 5 Touch, when I rang Wacom in 2019 they told me it wasn't supported on the more recent macOS versions, bad luck. Although I much prefer the Wacom driver functionality to XP-Pen (for example) as it has so many more options for setting controls and Application based settings, the XP-Pen driver does tend to just work more than the Wacom which I have to freak around with every few months. It took me over an hour of fritting around and reading various Wacom knowledge base articles in the FAQ etc and watching the install vide before I had a solution. I reinstalled again (second time tonight, fourth time in a few days) and then got the Privacy & Security prompts and then all of a sudden the pen became responsive as a stylus and the pen clicking was back to normal. The pen still wasn't clicking and the driver didn't seem to be loaded. Even though my System Settings never need reseting after reinstalling the driver I wanted to see the prompts to allow Wacom Driver access in Privacy & Security > Automation etc etc. So I reinstalled the same driver that is suitable for Intuos Pro 5 (S) on Ventura 13.6 (Control Pad Version & Driver Version 6.3.46-2). I tired restating several times and no joy. The Driver Check portal couldn't restart the driver. The tablet went into "mouse" mode (a feature BTW I love b/c XP-Pens don't do they, they just brick for me without the driver running properly) and the pen clicked correctly again. I did a driver check in Wacom Desktop Centre > Support > Driver Check and it stopped the driver. Locating the Model and Serial number via the Waco.I've been having issues with my Intuos 5 where the pen wont click when the driver is running. Below is a guide to find the location for your product. Serial Numbers and Model Numbers are found in different locations depending on which device you have. Where can I find the model number & serial number of my Wacom device? Make sure the latest version of the Wacom Driver for your device is installed. If your pen seems to be working different from what you expect, please check the symptoms below. My pen is lagging, jumping or always drawing without touching the surface.
How can I diagnose an issue with my Wacom Pen device? Make sure the device supports touch input. If there is a physical switch, make sure it's set to ON.If you are not sure, check the device's manual from our Product Res. How can I diagnose a Touch issue with my Wacom device? How can I diagnose an issue with my Wacom device ExpressKeys? Make sure the device supports Bluetooth input. If there is a physical switch, make sure it's set to ON. If you are not sure, check the device's manual fr. How can I diagnose an issue with my Bluetooth connection on Wacom device?īefore using the Diagnose tool, check the following: